Our main Reception is open Monday to Friday 09.00 to 18.00 and
Saturday from 09.00 to 13.00, and during these times, keys can be
collected from there. Please note, access to your property
may not be given before 16.00 regardless of your arrival time.
Should you arrive outside those times or on a Sunday, you will find a yellow ouside telephone to the left of the Reception building. From here you'll be able to call the night porter or duty manager. You may also purchase some basic essential grocery items.
If you would like to order a food pack for your arrival day please click here. You will need your six digit booking reference to log in.